질문 내용만으로는 정확한 가이드를 드리기 어렵습니다.
현재 사용중인 그리드 컴포넌트의 버전을 확인해보시기 바랍니다.
아마 64비트 오피스 사용이 문제인 듯 합니다.
유지보수 계약이 되어있는 업체인 경우 지원팀으로 문의하시기 바랍니다.
>게시판을 이용해 주셔서 감사합니다. 
>다음양식에 맞게 입력해주세요. 
>
>* 고객시스템명 : 
>* GAUCE 버전 : 4.0
>* WAS 종류(WebLogic 등등) : 
>* DB 종류 : 
>* 문의 유형(질문/요청/참조) : 
>* 내용 : 
>안녕하세요 푸르덴셜입니다.
>
>보안미적용문서로저장 엑셀다운시에 Grid to Excel 의 loading 이 전혀 반응하지 않고 있습니다.
>보안문서로 저장은 정상으로 구동되구요...
>
>OS : window7 64비트(정품)
>office : professional Plus 2010(64비트)
>
>-------소스----------
><!-- 엑셀저장 -->
>                                                <script language=JavaScript>
>
>                                                         function Fn_RunExcel() {
>                                                                 if(SCGetGrade.ModuleCheck != "1"){
>                                                                                                                                 alert("문서보안(DRM) 프로그램이 설치 되어 있지 않습니다.");
>                                                                                                                                 return;
>                                                                                                                         }
>                                                                                                                                 
>                                                                   var retVal1;
>                                                                   var path1 = "c:\Temp\보유계약 목록-" + <%=DateUtil.currentDateTimeString()%> + ".xls"; 
>                                                                   
>                                                                   var retVal2;
>                                                                   var path2 = "c:\Temp\보험료 총계-" + <%=DateUtil.currentDateTimeString()%> + ".xls"; 
>                                   if(TOINB_DATA_OBJECT.CountRow == 0)
>                             {
>                                alert('검색 결과가 없습니다.');
>                                return;
>                             }
>                                    
>                                  if(isSave()){        
>                                          TOINB_GRID_OBJECT1.GridToExcel('보유계약 목록', path1, 15);
>                                          TOINB_TOTAL_AMOUNT_GRID_OBJECT.GridToExcel('보험료 총계', path2, 15);
>                                                                                                                        
>                                                                                                                        retVal = SCGetGrade.Save2("PRDT-8D41-8627-A23F-0001","0000002",path1,"Curex");                //암호화하여 파일을 저장한다.                                
>                                                                                                                        retVal = SCGetGrade.Save2("PRDT-8D41-8627-A23F-0001","0000002",path2,"Curex");                //암호화하여 파일을 저장한다.                                
>                                                                                                                }                                
>                                                                                                                        
>                          }
>
>                                              function Fn_RunExcel1() {
>                                           
>                                 if(TOINB_DATA_OBJECT.CountRow == 0)
>                                 {
>                                         alert('검색 결과가 없습니다.');
>                                    return;
>                                 }
>                                            
>                                 var path1 = "보유계약 목록.xls";
>                                 TOINB_GRID_OBJECT2.GridToExcel('보유계약 목록', path1, 28);
>                                         
>                               }
>                          
>                          function isSave(){
>                                                          var result = false;
>                                                          if( confirm( '다운로드 받은 문서는 보안문서로 저장됩니다. r보안 문서로 저장하시겠습니까?' ) ){
>                                                                                                                        result = true;        
>                                                                                                                }
>                                                                                                                
>                                                                                                                return result;                        
>
>                                                  }
>
>
>
>